Terms of Use

Please take a few moments to read and review these Terms of Use.  Your acceptance constitutes agreement to follow and be bound by these rules, as confirmed at the time of your purchase transaction.  If you do not agree with any aspect of these Terms of Use, kindly refrain from using HairpieceWarehouse.com as your hair system provider.

Hairpiece Warehouse Web Site

This document sets forth the legal terms and conditions for access to and use of HairpieceWarehouse.com.  By accessing or using this web site or any materials herein, you agree to comply with the following Terms of Use.  HairpieceWarehouse.com reserves the right to modify, suspend or discontinue any portion of the web site or materials at any time, with or without notice.   Your continued use of the web site after any such modifications shall be deemed to be your acceptance of any modifications to the Terms of Use.

For this reason, please review these terms each time you access this web site and before you complete your purchase transaction.  This document was last updated on 12-31-2019.

Copyright and Trademark notice

This web site and all of the materials herein are protected by the Copyright Laws of the United States of America and other countries worldwide.  Any unauthorized use of the material contained in the web site is strictly prohibited.  All rights reserved.  This web site may contain certain data, documents, images, information, software and other materials formally owned by others, such as photographs, videos, and music.  Any use of these materials is strictly prohibited, unless prior written consent is obtained from the originator/owner of the materials.  The names, trademarks and/or trade names of HairpieceWarehouse.com and/or its third-parties, are also protected.  Further, any efforts to copy, distribute, download, modify, publish, reproduce, transfer or transmit any of the content is strictly prohibited.  Any rights not expressly granted in these Terms of Use are reserved.

Monitoring and Interference

By using this web site you agree: (1) Not to use any robot, spider or other automated device or manual process or copy pages of this web site or the materials contained herein without the prior written permission of HairpieceWarehouse.com, (2) Not to use any device, software or processing routine to interfere or attempt to interfere with the proper operation of the web site, and (3) not to take any action that imposes an unreasonable or disproportionately large load on HairpieceWarehouse.com infrastructure.

Links to Other Web Sites

It is expressly understood that the web site(s) to which links are provided in this web site are not under the control of HairpieceWarehouse.com.  As such, HairpieceWarehouse.com assumes no responsibility with respect to the linked site(s), or for any damages arising out of connection with the use of any such link(s).  In addition, any web site to which link(s) are provided in this web site shall not be understood to be an endorsement by HairpieceWarehouse.com of the owner or proprietor of such linked web site.

Image Photography

Throughout the HairpieceWarehouse.com web site, images of hair density, color, style, wave and gray percentage are employed to assist the user in making a purchase decision.  Every effort has been made to represent these hair images as factual as possible.  However, computer graphic monitor resolution and display size may result in differences in color shading and density appearance.

 In order to ensure color accuracy, we strongly suggest you send us a sample of your hair, at least the first time you order, to ensure both you and HairpieceWarehouse.com personnel come to agreement on your color needs.  If you select a color based on the web site color displays, without providing a personal sample, you are wholly responsible.  We have color rings that can be temporarily sent to you for a nominal fee, to ensure you are satisfied with your color selection.

Payment of Sales and Use Tax

If you make a purchase from HairpieceWarehouse.com, you agree to the terms of sale as expressed on this web site.  Sales take place in Georgia, with no sale, agreement, or contract entered outside of Georgia.  Any purchases mailed to domiciles in the state of Georgia incur sales tax for the county of delivery.  It is understood that buyers outside the state of Georgia may incur the obligation of sales or use tax in their respective states and any payment to the home state is the buyers responsibility.  There are no sales tax or use obligations for international deliveries.

Legal Claims

Information contained on this web site may contain inaccuracies or typographical errors related to hair system descriptions, options, availability, pricing, or warranty.  HairpieceWarehouse.com reserves the right to correct these inaccuracies or errors.  Any claims against HairpieceWarehouse.com and its owners, are limited to the amount of the purchase only and can be settled only in Fulton county, in the state of Georgia.  It is agreed that all attorney fees, court costs, witness and processing costs are to be borne by the plaintiff, taking action against HairpieceWarehouse.com or its principals.  Items sold are “as is” and refunds are not made in cash for any reason.  It is further agreed that no personal injury, consequential damages or product liability can be claimed or collected as a result of purchase or use of these hair system products.  HairpieceWarehouse.com reserves the right to limit quantities.


You agree to indemnify and hold harmless HairpieceWarehouse.com, its respective officers, directors, employees, agents and affiliates, from any third-party claim, liability, loss, damage, cost or expense (including without limitations, reasonable attorney’s fees), arising out of or related to your use of the web  site or any materials it contains.

Limitation of Liability

Under no circumstances will HairpieceWarehouse.com, its respective officers, directors, employees, agents and affiliates, be liable for any direct, indirect, special, incidental or punitive damages or lost profits, whether foreseeable or unforeseeable, arising out of or related to your or any third-party’s claims (including, but not limited to, reliance on or the use of, delay in being able to use, or inability to use, the web site, the materials it provides), regardless of legal theory.  In no event will the aggregate liability, which HairpieceWarehouse.com, it suppliers, officers, directors, employees, agents and affiliates may incur for all damages, losses and causes of action to exceed $100 (USD).  Some jurisdictions do not allow the exclusion of liability for incidental  or consequential damages, so the above liability may not apply to you..  This section applies only when and to the extent that applicable law requires liability, despite this exclusion and limitation.

Unsolicited Materials

While we welcome any comments you may have on the HairpieceWarehouse.com web site or products offered, that may result in testimonial, insight, improved products or additional services, please note that receipt of such input shall constitute your intention to assign HairpieceWarehouse.com the rights to your unsolicited materials.  Your submissions thus become the exclusive property of HairpieceWarehouse.com and it reserves the right to disclose, distribute, publish, reproduce, and use any material you submit, without restriction and without compensation.  Therefore, HairpieceWarehouse.com requests that you not send any unsolicited material you do not intend to assign wholly and completely to HairpieceWarehouse.com.  As a general matter of policy, HairpieceWarehouse.com will not consider any ideas or suggestions sent or offered to the web site on an unsolicited basis.

Charge Back Requests

While we make every effort to ensure a satisfactory experience for our clients, we recognize that extenuating circumstances may sometimes result in a dispute.  Under these circumstances, should you decide to pursue a “chargeback action”, you are required to contact: [email protected], in writing, as to why this action is due.  You must give HairpieceWarehouse.com an opportunity to rectify the issue to mutual satisfaction.  We want you to be a customer for life and will do everything economically reasonable to satisfy our clients.    Shipping and rush fees are non-refundable.  For more information, please check our return policy.

Tight Wave and Loose Curl Orders

Please be advised that orders made with tight wave and loose curl will have heavily processed hair at the factory. As such, Hairpiece Warehouse cannot be responsible for small variations in the hair kinkiness that result from such heavy processing.  Clients are free to install wave locally instead of using the factory to install such.


If a hairpiece is dyed or the knots are re-bleached, or the hairpiece is tampered with in any similar manner, the hairpiece will not be eligable for refund.

Manufacture Time and Rush Priority

The usual manufacture time for regular non-priority orders runs 8-10 weeks, but there can be delays due to seasonal National Chinese Holidays. Rush orders always receive special priority, and will be delivered faster than regular priority orders.  However, the 6-7 weeks timeframe is not guaranteed as rush orders can also incur delays.

Enforcement of Terms of Use

By access and use of the HairpieceWarehouse.com web site, you agree to be subject to these Terms Of Use, as well as applicable laws, as governed and interpreted pursuant to the laws of the state of Georgia, U.S.A.  Unwarranted charge backs and/or non-payment of purchases will be met with legal action, along with action reports to Experian, Equifax and Trans Union  credit  reporting agencies.